Fitbit Launches Fitbit Premium, New Health and Fitness Subscription Service | Business Wire

SAN FRANCISCO–(BUSINESS WIRE)–Fitbit (NYSE: FIT) today announced the launch of Fitbit Premium, a paid subscription service in the Fitbit® app that uses your unique data to deliver Fitbit’s most personalized experience yet, with actionable guidance and coaching to help you achieve your health and fitness goals. Premium leverages insights from 10+ years of Fitbit data as well as academic and medical expertise to help you move more, sleep better and eat well with customized programs, advanced sleep features, personal insights, thousands of workouts, new challenges, health reports and more – all in one place and made just for you.1 Premium will be available to any Fitbit user and to Fitbit Health Solutions customers through Fitbit Care.

The digital health and wellness market is crowded, with an estimated 14 million U.S. adults currently subscribed to a service and paying an average of $174 annually for different apps.2 Based on this data, there remains a void in the market for a single app that can provide quality health and fitness tools, personalized guidance and coaching all in one place.Premium does just that and provides a holistic view of your health that current offerings lack, at an affordable price. Designed for those looking for extra motivation and support who may not know where to start, Premium offers the tailored support you need to help you make lasting behavior changes that lead to better health.

“At Fitbit, we’re focused on making health accessible and more achievable. With Fitbit Premium, we’re excited to deliver our most personalized experience yet. it'll evolve with you and get smarter over time, delivering the support and guidance you need to help you achieve your health goals,” said James Park, co-founder and CEO of Fitbit. “The launch of Premium also marks an important milestone as we expand our business beyond devices and deliver new and innovative ways to engage our more than 27 million active users, while also attracting new users to the Fitbit platform.”3

Together with our innovative devices, engaging software features and global social community, Premium delivers even greater value to the Fitbit platform – offering a truly immersive experience that's designed to motivate and support you on a path to better health.

Our most personalized experience yet

In addition to leveraging insights from 10+ years of activity, exercise and sleep data, behavior change techniques and insights, Fitbit also collaborated with academic and medical experts from Fitbit’s Advisory Panel, which include clinical and exercise psychologists, nutritionists, sleep scientists and more to give you access to a range of tools tailored to you, based on your fitness level, goals, historical data, preferences and schedule.

At launch, Premium includes nine guided health and fitness programs that help you get more sleep, wake up energized, increase your activity, manage nutrition and create lasting healthy habits, including: Intro to Healthy Habits, Get More Zzz’s, Habits for Restful Sleep, Get Active, Beginner Running, Run Training, Understand Calories, Kick Your Sugar Habit and Kick Your Salt Habit.4 Programs include actionable coaching, daily tips and tricks, structured workout plans, relaxation tools, recipe suggestions and educational content. Fitbit will launch additional activity, sleep and nutrition programs by the end of the year. Regardless of your health journey or fitness level, you'll have options to help you reach your goals.

For even more support to help you manage a condition, such as diabetes or weight loss, Fitbit will launch a personal, one-to-one coaching service in 2020, with a limited pilot targeted to roll out later this year.5 Based on the existing coaching platform within Fitbit Care, the service will provide you with a personalized plan and direct support from Fitbit’s team of certified health and wellness coaches for one-on-one help, expert answers, accountability and encouragement in the Fitbit app.

Better sleep for better health

Fitbit continues to invest in innovative sleep features to help you sleep better. In addition to the new guided sleep programs and new free sleep tools announced today, including Sleep Score and smart wake, Premium membership gives you deeper insights into your sleep along with personalized tools and guidance to help you achieve longer, more consistent and higher quality sleep.6

“Many people don’t realize the impact sleep can have on their health. Poor sleep can lead to an increased risk of various chronic diseases, including heart disease and diabetes. That’s why Fitbit has focused on sleep for over 10 years and worked to help millions of users better understand their sleep and how it correlates to things like activity, weight and heart health,” said Dr. Conor Heneghan, lead sleep research scientist at Fitbit.7 “We’ve amassed one of the largest databases of sleep data with over 10.5 billion nites of sleep collected. We're using insights from this data to inform new free and Premium sleep features that provide a more personalized and in-depth view of your sleep and how to improve it.”8

At launch, comprehensive Premium sleep features include:

  • Analysis of your free daily Sleep Score, with a breakdown of your score and graphs to show how it was calculated based on your time asleep, deep and REM sleep stages and restoration.9

    • Time asleep: See how time spent asleep versus awake impacts your score. While it's normal to spend some time awake, too much can lower your score. Your score is also based on if you reach your sleep goal each nite.

    • Deep and REM sleep stages: Understand how time (and percentages) in each stage of sleep adds to or detracts from your score. These regenerative sleep stages give you a better understanding of your sleep quality.

    • Restoration: See how your sleeping heart rate compares to your average resting heart rate – an indicator of a restful nite’s sleep – and how much time you spend tossing and turning. Your score will be higher if your heart rate is lower during sleep compared to your resting heart rate. Users whose heart rate was below their daytime resting heart rate for 60 percent or more during the nite report more restorative sleep.10

  • Two guided programs, Get More Zzz’s and Habits for Restful Sleep, to help increase how long you sleep and improve your sleep quality.

  • A selection of 15- to 45-minute audio relaxation tools to help you wind down and fall asleep.

  • New correlated insights based on your Fitbit data that reveal connections between your sleep and activity, such as: “When you walk more than your average 8,502 steps, you get 7 more minutes of deep sleep, helping you feel more rested. Keep stepping to improve your chances of better sleep tonite.”

While all Fitbit users using our free app receive educational insights and tips to stay engaged, informed and motivated, Premium membership provides you with new personalized and cross-correlated insights, guidance and feedback based specifically on your data. These insights show you how your activities and behaviors can impact your overall health. Over time, these insights will get even smarter, with advanced guidance, feedback and suggested actions. They'll prompt you to try new programs, view recommended content, nudge you to exercise and notify you if you’re getting off track. Examples of Premium insights available at launch include:

  • “Consistent bedtime matters! Your bedtime varies 40+ min from day to day. Try to sleep at the same time each nite to sneak in more sleep.”

  • “This past week, you got 8,376 more steps than your recent weekly average of 56,792. Your resting heart rate went down 2 bpm from your 67 bpm monthly average. Keep up the great work!”

Motivation to move more

In addition to guided programs and advanced insights, Premium membership provides you with access to thousands of dynamic video and audio workouts from certified personal trainers in the Fitbit Coach app that can be done anytime, anywhere. These workouts are personalized to you based on your goals and feedback to help you become stronger and improve your overall fitness. The more feedback you give, the smarter these workouts will become with new and relevant sessions tailored to and recommended for you.

Coming soon, Premium members will have access to new adaptive challenges and games that introduce new metrics, including active minutes and distance. The ability to customize the length of each challenge. These new collaborative and adaptive challenges allow users with different activity levels to participate and stay engaged by working toward a common shared goal or tailoring your daily targets to your level. In fact, when participating in challenges, 72 percent of Fitbit users take an average of 1,100 more steps per day, which is more than half a mile.11 Premium members can initiate these new challenges and invite any family or friends they’re connected to on Fitbit to participate.12

We're also working with a variety of popular brands to bring additional health and wellness content to Premium. Regardless of where you're on your journey, there will be something for you. For example, later this year, a list of recommended mindfulness exercises from Headspace to help you unwind before sleep, fun and easy-to-follow core and strength workouts from Daily Burn and premium yoga classes for all levels from Yoga Studio by Gaiam will be offered, giving you a single, convenient place for all of your health and fitness guidance and support. Plus, even more activity, exercise and meditation content will be added for members on an ongoing basis.

New tools for proactive health management

Tying all your health and fitness data together, Fitbit is developing additional tools within Premium that'll allow you to take control of your health and better identify trends or potential issues with your health and wellness providers. Through Premium, you can access a wellness report that'll let you easily share your Fitbit data with your general practitioner, nutritionist or personal trainer to help you've more informed conversations with your providers.13 This report is being developed with input from a range of medical professionals at leading facilities to ensure only relevant Fitbit data is shared by you to help facilitate meaningful discussions with your providers. it'll include trend data and graphs, as well as additional analysis of your activity, heart rate, sleep and weight data. In the future, you'll be able to share insights and analyses around potential health issues.

Pricing and availability

Fitbit Premium will start rolling out in September 2019 at $9.99 per month or $79.99 per year (USD). Fitbit will be exploring promotional pricing and product bundle offers. Will continue to expand upon and refine Premium based on customer feedback.

Premium will be available in English in 17 countries via the Fitbit app this fall, expanding to additional languages in 2020, including Dutch, French, German, Italian, Japanese, Korean and Spanish. All Fitbit users will be eligible for a one-week free trial. Fitbit Versa2™ Special Edition owners will receive a 90-day free trial.14 The one-to-one coaching pilot, which will include a Premium membership, is expected to become available in the U.S. later this year for an additional cost.

Premium will also be available to Fitbit Health Solutions enterprise customers through Fitbit Care, both as an a-la-carte offering and included within the Health Coaching offering as a digital intervention to support wellness and prevention. Management of chronic conditions like diabetes and hypertension.

Today, Fitbit also announced the newest addition to its popular Versa family of smartwatches with the introduction of Fitbit Versa 2TM, an elevated full-featured health and fitness smartwatch, as well as Fitbit Aria AirTM, an affordable Bluetooth smart scale. See all news and download images at www.fitbit.com/press.

About Fitbit, Inc. (NYSE: FIT)

Fitbit helps people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals. Fitbit designs products and experiences that track and provide motivation for everyday health and fitness. Fitbit’s diverse line of innovative and popular products include Fitbit Charge 3™, Fitbit Inspire HR™, Fitbit Inspire™ and Fitbit Ace 2™ activity trackers, as well as the Fitbit Ionic™ and Fitbit Versa™ family of smartwatches, Fitbit Flyer™ wireless headphones. Fitbit Aria family of smart scales. Fitbit products are carried in approximately 39,000 retail stores and in 100+ countries around the globe. Powered by one of the world’s largest databases of activity, exercise and sleep data and Fitbit’s leading health and fitness social network, the Fitbit platform delivers personalized experiences, insights and guidance through leading software and interactive tools, including the Fitbit and Fitbit Coach apps. Fitbit OS for smartwatches. Fitbit’s paid subscription service, Fitbit Premium, uses your unique data to deliver actionable guidance and coaching in the Fitbit app to help you reach your health and fitness goals. Fitbit Health Solutions develops health and wellness solutions designed to help increase engagement, improve health outcomes. Drive a positive return for employers, health plans and health systems.

Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries. Additional Fitbit trademarks can be found www.fitbit.com/legal/trademark-list. Third-party trademarks are the property of their respective owners.

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Forward Looking Statement

This press release contains forward-looking statements, within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties including, among other things, statements regarding the future availability of Fitbit Premium, Fitbit Care, Fitbit Versa 2 and Fitbit Aria Air. Future pricing and product bundling. The future availability of any product features or services described in this release, including adaptive challenges and games and potential health insights and analyses. Future potential of the product features described in this release. Our ability to attract new users. Our ability to help users manage or improve their health and wellness. These forward-looking statements are only predictions and may differ materially from actual results due to a variety of factors, including the effects of the highly competitive market in which we operate, including competition from much larger technology companies. Any inability to successfully develop and introduce new products, features. Services or enhance existing products and services. Product liability issues, security breaches or other defects. Other factors discussed under the heading “Risk Factors” in our most recent report on Form 10-Q filed with the Securities and Exchange Commission. All forward-looking statements contained herein are based on information available to us as of the date hereof and we don't assume any obligation to update these statements as a result of new information or future events.


1 Workouts play from the Fitbit Coach app. New challenges and health reports coming soon.

2 Based upon Fitbit U.S. Market Attitudes and Usage Study survey participants (adults 18-70) from April-July 2019.

3 As of December 31, 2018.

4 Intro to Healthy Habits offered as part of free trial.

5 One-on-one coaching pilot will initially be available to a limited number of U.S. customers for an additional cost. Pilot cost includes Premium membership.

6 Sleep Score available in-app for all Fitbit users with heart rate-enabled devices. Coming soon to view Sleep Score on-wrist on Fitbit Ionic and Fitbit Versa family of smartwatches. Smart wake coming soon. Available only on Fitbit Ionic and Fitbit Versa family of smartwatches.

7 CDC, U.S., https://www.cdc.gov/media/releases/2016/p0215-enough-sleep.html. 51% of adults worldwide https://www.travelagentcentral.com/running-your-business/stats-51-adults-worldwide-don-t-get-enough-sleep. Institute of Medicine, Committee on Sleep Medicine and Research. Sleep disorders and sleep deprivation: An unmet public health problem. National Academies Press, 2006, http://www.ncbi.nlm.nih.gov/pubmed/20669438.

8 As of Q2 2019.

9 Sleep Score available in-app for all Fitbit users with heart rate-enabled devices.

10 Based on internal Fitbit research study in 2016 and aggregated user data from Sleep Score Beta users in the U.S., Oct 2018-May 2019.

11 Based on aggregated data for all Fitbit users who participated in the “Workweek Hustle” Challenge, Sept. 1-Dec. 31, 2018.

12 Premium challenges and games must be started by Premium members. If invited, anyone on the Fitbit platform can participate without a Premium membership.

13 Wellness report coming soon.

14 Trial promotions only available where Fitbit Premium is available. The 90-day trial is only valid on purchases of Fitbit Versa 2 Special Edition. This free trial may only be activated with device. Valid payment method required. This free trial must be activated within 60 days of device activation. Cancel before free trial ends to avoid subscription fees (taxes and fees may apply). Content and features subject to change. Offer valid for new Fitbit Premium users only.

Fitbit, Inc.
Jen Ralls, 415-941-0037
[email protected]